Digital Promotions: The Right Offer, Consumer and Provider Are All in the Mix

Digital promotions plug in with consumers of today lead lifestyles that challenge marketers to influence buying behaviors using methods beyond traditional advertising from print, TV, direct mail and radio. Now, brands need to catch up with consumers on the go, and interact where buyers work, eat, play and shop. There are digital promotions that reach and influence every socio-economic bracket and every age group, from elementary schoolers to senior citizens:

* music downloads
* ringtones
* mobile content
* social Media, including facebook and Twitter
* eBook
* online and virtual promotions
* digital movie downloads



Here's what we know about consumers and digital promotions:
According to a recent Wall Street Journal article, consumers in the United States are still feeling the crunch of a challenging economy, and they desire to keep cash on hand by buying less but making more frequent trips to the store. While keeping a product's digital promotion in mind, consider these research findings:

* communications from the store or brand aid in the shopper's decision to buy
* if the digital promotion involves a product type that they normally buy, consumers are more likely to notice a previously-ignored product if it involves a digital promotion
* oftentimes shoppers make an unplanned purchase based on a digital promotion
* some consumers will even switch to a different product when enticed by a digital promotion
* sales increase when aided by promotions in general



Unfortunately, it's not enough use just any digital promotions provider in order to increase sales for your brand. How many of us have been excited to receive free music downloads from a box of oatmeal, only to find that the online redemption site only houses music from unknown labels with artists we've never heard of? How about the time we wanted to take advantage of a free eBook promotion, but could only do so if we entered our credit card for a "free" one-week subscription? Or we tried to redeem a free movie from a digital promotions site, and the download timed out? The result of these is a killed emotional connection with a potential long-term customer, and no brand can afford that.

So in crafting your marketing strategy that incorporates digital promotions, it makes sense to keep these in mind:
1. Develop a solid partnership with a digital promotions provider who has worked with campaigns of all sizes, in various industries, for brands large and small. Tapping into their knowledge and experience will bring ideas and tactics to the table that sometimes only an outsider can contribute.
2. Keep your digital promotions campaign affordable and within your budget. One of the best ways to accomplish this, while at the same time launching promotional campaign on a large scale, is to implement promotional risk underwriting. If this type of promotions insurance isn't available through your selected provider, keep looking.
3. Employ a turnkey digital promotions provider with the highest-quality technology available. Again, it’s about ensuring that your customers experience no difficulties in redeeming your offer. An online music download engine, for example, that isn’t both PC and Mac-compatible is poison to your brand’s image.
4. Tailor your brand's digital promotions toward your target market. Recent research data released by the Neilsen Group, for example, cites the Asian and Hispanic population as the groups who are buying the highest number of smart phones over the past year. These demographics, then, may be the best for digital promotions offering free mobile content including ringtones, wallpaper and games.

Brand loyalty and increased sales for your brand extend well beyond the instant gratification and perceived value from a consumer's initial redemption of digital promotions. Precise choosing of the product, digital promotion, and provider will ultimately lead to higher numbers at the cash registers - and on your financials.